Skip to Main Content
warehouse image

Delivery & Pick-Up

Oahu

Delivery & Customer Care:

9:00am-5:00pm Tuesday - Saturday

Closed Sunday & Monday

Phone Number: (808) 421-3151


Customer Pick-Up:

9:00am-5:00pm Tuesday - Saturday

Closed Sunday & Monday

Phone Number: (808) 421-3140


Warehouse Address:

4336 Mala'ai Street

Honolulu, HI 96818

Hilo

Delivery & Customer Care:

10:00am-6:00pm Monday - Saturday

11:00am-4:00pm Sunday

Phone Number: (808) 935-2917


Customer Pick-Up:

10:00am-4:30pm Tuesday - Saturday

Closed Sunday & Monday

Phone Number: (808) 935-2917


Warehouse Address:

944 Kinoole Street

Hilo, HI 96720

Kona

Delivery & Customer Care:

10:00am-6:00pm Monday - Saturday

11:00am-4:00pm Sunday

Phone Number: (808) 326-7591


Customer Pick-Up:

Factory Wrapped In Box

10:00am-4:00pm Monday

10:00am-5:00pm Tuesday - Saturday

Assembled Pick Up

11:00am-4:00pm Monday

11:00am-5:00pm Tuesday - Saturday

(24 Hours Advance Notice Required)

Phone Number: (808) 326-7591


Warehouse Address:

73-5593 Maiau Street

Kailua-Kona, HI 96740

Maui

Delivery & Customer Care:

10:00am-6:00pm Monday - Saturday

11:00am-4:00pm Sunday

Phone Number: (808) 877-5503


Customer Pick-Up:

10:00am-5:00pm Monday - Friday

(Closed noon - 1pm)

11:00am-3:30pm Saturday

Phone Number: (808) 877-5503


Warehouse Address:

221 W Wakea Ave

Unit B17-B21

Kahului, HI 96732

SlumberWorld Mattress & Furniture QuickTIPs

Before your purchase arrives, it is highly recommended that you take the extra step to protect your floor or carpet. There are many alternatives available and depending on your home, you may need area rugs, felt pads, plastic cups, or other protection for your floor. If you are moving furniture, always lift and move. Never push or pull as dragging may result in damage to your floors or carpet.


Home Delivery

Prior To Delivery:

  • Confirm that the delivery address and phone numbers are correctly written on your order.
  • Prepare the area where you want your bed placed. For safe and quick delivery, please create a clear path to that area. We're sorry, but because of insurance restrictions, our delivery team cannot move or rearrange your existing furniture.
  • Arrange for someone 18 years or older to be at your home at the specified time to accept delivery. Our delivery team will not enter a home or leave your bed unless an adult is present to sign the receipt.
  • Notify your resident manager and/or security of your delivery and arrange for use of the elevator. If your property management requires a Certificate of Insurance (COI) be provided for delivery, please contact your Bedding Specialist. Allow three (3) business days prior to your scheduled delivery date for the COI. Failure to secure the use of the elevator or the COI will delay the delivery of your merchandise.
  • Help us provide a prompt and safe delivery by informing your Bedding Specialist of any hazardous conditions, such as narrow driveways, hallways, stairways, steep hill, cliff side homes, low branches, wires, ceilings, etc.

Delivery Team Will Perform the Following:

  • Place your bed where you want it.
  • Remove plastic covering from mattresses and boxsprings.
  • Set up bed frames and place mattresses on frames.
  • Carry your bed up a maximum of three (3) flights of stairs, if there is no elevator.
  • Remove all packing materials from your property.

Customer Pick-Up

Prior to Pick-Up:

  • Please anticipate a short wait of up to 30 minutes while your furniture is being processed for pick-up.
  • Please inspect your merchandise prior to signing.
  • You will be responsible to bring back any merchandise for warranty or replacement.
  • Please provide your own tie downs.
  • Help will be available to load your merchandise but we will not be responsible for securing any items or damage to the merchandise or vehicle.
  • All items are unassembled and in its original factory packaging.


measuring guide link

Track Your Delivery

Find out where your furniture is or when you should expect the big delivery!
Follow the steps below to Track Your Delivery:

  1. Type in either your Order Number or the Phone Number with Area Code you put down for the order
  2. Click Track
Track
Start a Room Plan